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Serving Ossining, NY and surrounding areas. (914) 223-8988
Effective date: January 1, 2026
By accessing our website at ossiningmasonry.com, submitting a contact or estimate request form, or engaging Ossining Masonry to perform masonry work, you agree to these terms and conditions in full. If you do not agree with any part of these terms, please do not use our website or services. These terms apply to all visitors, customers, and others who interact with Ossining Masonry.
Ossining Masonry provides residential and commercial masonry services in Ossining, NY and surrounding areas. Services include but are not limited to foundation repair, chimney repair, tuckpointing, brick repair, driveway pavers, retaining wall construction, masonry restoration, fireplace installation, stone veneer installation, concrete block walls, and related masonry work.
All work is performed by or under the supervision of licensed and insured professionals. The scope of any specific project is defined in a written estimate or contract provided before work begins.
Estimates are provided in writing and are based on the condition of the property and the scope of work as assessed during an on-site evaluation. An estimate is not a binding contract. Prices may change if the scope of work changes after the estimate is issued - for example, if additional damage is discovered once work begins that was not visible during the initial assessment.
Any material change in price will be communicated to the customer in writing before additional work proceeds. Estimates are valid for 30 days from the date issued unless otherwise noted.
Estimates provided by phone, email, or online without an on-site visit are preliminary only and subject to adjustment after an in-person evaluation.
Project scheduling is confirmed in writing after a signed agreement and any required deposit are received. We will make reasonable efforts to begin work on the agreed date, but scheduling is subject to weather conditions, permit timelines, and material availability.
Customers who need to reschedule should provide at least 48 hours notice when possible. We reserve the right to reschedule work due to weather or conditions that would prevent safe or quality work from being performed.
Cancellations made after a deposit has been received may result in forfeiture of some or all of the deposit to cover costs already incurred, including materials ordered and labor scheduled. The specific cancellation terms will be described in your written agreement.
Payment terms are specified in the written agreement for each project. A deposit may be required before work begins. The remaining balance is typically due upon completion of the project, unless a different schedule is agreed to in writing.
Accepted payment methods will be listed in your written agreement. Late payments may be subject to a late fee as specified in that agreement. Ossining Masonry reserves the right to stop work on a project if payments are not made according to the agreed schedule.
All disputes regarding invoiced amounts must be raised in writing within 10 days of the invoice date. Undisputed amounts must be paid on time.
Customers are responsible for providing safe and reasonable access to the work area, including clearing vehicles, equipment, or personal property that would obstruct the crew. Customers are also responsible for securing pets and informing us of any site conditions, buried utilities, or other hazards relevant to the work before it begins.
If a permit is required for the work, Ossining Masonry will handle the permit application on the customer's behalf. The customer is responsible for providing accurate property information needed for the permit and for ensuring that access is available for any required inspections.
Ossining Masonry stands behind the quality of its work. Any warranty applicable to your project will be described in your written agreement. Warranty coverage is limited to defects in workmanship arising under normal conditions of use and does not cover damage caused by acts of nature, subsequent modifications by others, misuse, or pre-existing conditions unrelated to the work performed.
Manufacturer warranties on materials, where applicable, are separate from our workmanship warranty and are subject to the terms of the manufacturer. We will assist customers in understanding and pursuing applicable manufacturer warranties where possible.
Except as expressly stated in a written warranty provided with your project, all services are provided on an as-is basis. Ossining Masonry makes no additional warranties, express or implied, including any implied warranty of merchantability or fitness for a particular purpose beyond those required by applicable law in the State of New York.
Information provided on our website is for general informational purposes only and does not constitute professional engineering, architectural, or structural advice for your specific situation. Always consult a qualified professional before making decisions about structural repairs.
To the fullest extent permitted by applicable law, Ossining Masonry will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or our services, including but not limited to loss of profit, loss of use, or damage to property not directly caused by our negligence.
Our total liability for any claim arising out of or related to our services is limited to the amount paid by you for the specific services giving rise to the claim. Some states do not permit certain limitations on liability; where such limitations are prohibited by law, they do not apply.
You may use our website for lawful purposes only. You may not use our website in any way that could damage, disable, or impair the site or interfere with any other party's use of it. You may not attempt to gain unauthorized access to any part of the website or any system connected to it. Content on our website, including text, images, and logos, is the property of Ossining Masonry and may not be copied or reused without written permission.
If a dispute arises between you and Ossining Masonry related to our services or these terms, we encourage you to contact us directly first. Most issues can be resolved quickly through direct communication. Please reach out to us at sales@ossiningmasonry.com or by phone.
If a dispute cannot be resolved through direct communication, the parties agree to attempt mediation before pursuing litigation. Any unresolved claims will be subject to binding arbitration or litigation in the courts of New York, as described in your project agreement.
These terms and conditions are governed by the laws of the State of New York, without regard to its conflict of law provisions. Any legal action or proceeding related to these terms or our services shall be brought exclusively in the courts of New York, and you consent to personal jurisdiction in those courts.
Ossining Masonry reserves the right to update these terms and conditions at any time. When we do, we will update the effective date at the top of this page. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised terms. We encourage you to review this page periodically.
If you have questions about these terms, please contact us.